Rewardsco is a business process outsourcing (BPO) firm founded in 1996, headquartered in Durban, South Africa. The company employs over 2,300 permanent staff across six global locations, including the United Kingdom, United States, Australia, New Zealand, and Canada. It operates with a full-time equivalent seat capacity of 6,500 and an operation value of $40 million.
The firm provides end-to-end BPO solutions for clients in telecommunications, banking and financial services, and retail and eCommerce. Its service offering spans lead generation, inbound and outbound sales, customer service, invoicing and collections, retention strategies, and customer lifecycle management.
Rewardsco's workforce is composed of 70% women, and the company positions itself as an employer of choice within South Africa's BPO sector. It emphasises a people-first approach toward both employees and clients.
