Resolv.Global is a provider of business process outsourcing (BPO) services, offering multilingual customer operations solutions designed to support businesses operating across international borders and time zones. The company's workforce comprises over 2,000 professionals distributed across a network of 12 delivery hubs in more than 13 regions, supporting 18 or more languages.
The firm's operational model is built around its proprietary Resolv Operating System (ROS), an integrated framework that combines AI, operational intelligence, and technology with its service teams. This system underpins a suite of specialized operational pods, including CX POD for customer experience, Revenue POD for revenue recovery, Sales POD for AI-powered sales acceleration, and Healthcare POD for medical operations, among others.
Resolv.Global's service delivery spans multiple geographic locations, including the Philippines, Colombia, South Africa, India, Mexico, and several other countries. The company serves clients across various industry verticals such as e-commerce, financial services, healthcare, retail, and telecommunications.
