MedZed, founded in 2014, provides Enhanced Care Management and Community Supports services to high-risk Medicaid and Medicare members. The company operates across 11 states, partnering with 22 health plans to serve over 50,000 high-risk individuals. Its model combines locally-based Community Health Navigators with proprietary technology to re-integrate disengaged members into primary care and address both clinical and social barriers to health.
The company's Enhanced Care Management program has demonstrated measurable outcomes, achieving a 40% reduction in emergency department visits and a 40% reduction in inpatient admissions per thousand members. Community Supports services address social determinants of health, including housing instability, food insecurity, and lack of insurance coverage.
MedZed works with health plan partners in the Medicaid Managed Care, Medicare Advantage, and risk-bearing provider organization sectors. The company's approach emphasizes persistent, empathetic engagement with members, delivered through Community Health Navigators embedded in local communities.
